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Who can be treated at the WCC-WoundCareCenter?

The legislator has limited the scope of services for specialised wound care facilities to chronic and difficult-to-heal wounds. Every person with statutory or private insurance is entitled to care.

Unfortunately, there are currently no valid or evidenced criteria for assessing “chronic” or “difficult-to-heal”.

Chronic wounds are wounds that require a very long period of time to heal. In the literature, wounds are often referred to as chronic if they do not show any significant healing tendency within a period of 4 - 12 weeks.

Irrespective of this temporally oriented definition, there are wounds that are to be considered chronic from the beginning, as their treatment requires therapy of the cause. These include, for example, diabetic foot syndrome, wounds associated with PAD, ulcus cruris venosum or pressure ulcers.

If you have any questions, please call us!

How do you get an appointment with us?

Treatment is only possible after making an appointment with us by telephone. To keep waiting times as short as possible, please come on time. If you are unable to keep an appointment, please cancel it in good time, at least one day before your scheduled appointment.

What should you look out for at your appointment at the WCC-WoundCareCenter?

  • Your clothing should be chosen so that the wound is easily accessible for examination

  • We take our time for you, so please plan approx. 90 - 120 min for your first visit.

  • Please also note the current corona regulations:
    • Please sneeze into the crook of your arm.
    • Throw used handkerchiefs into the waste bins provided for this purpose.
    • Wash your hands after sneezing.
    • Please keep a distance of at least 1.5 from the next person
    • Please do not shake hands
    • If possible, only touch things when it is absolutely necessary.

Please bring a clean and dry mouth-nose protection to your appointment and wear it throughout your stay.

Please make sure to bring the following with you to the appointment:

  • Insurance card
  • Prescription for home nursing care (Verordnung Häusliche Krankenpflege - HKP)

(A doctor's prescription for home nursing care is required for treatment at the WCC-WoundCareCenter. Home nursing is also possible outside the household, e.g. in a specialised facility. Home nursing is also prescribed for WCC-WoundCareCenter on form 12. The initial prescription is valid for up to 4 weeks and can be extended if necessary).

Best by doctor's letter from the referring doctor:

  • current list of your illnesses

  • current medication schedule

  • Specialist reports / examination findings

  • discharge letters

If available:

  • Allergy card

  • Vaccination record

  • Pain diary

  • Diabetic diary

  • Wound documentation of the nursing service

  • Bring previously used dressings, if available, for a dressing change.

Co-payment

Insured persons who have reached the age of 18 must pay an additional 10 euros per prescription and 10 per cent of the costs (limited to the costs incurred for the first 28 calendar days). If home care is required due to pregnancy or childbirth, the co-payment does not apply.

"We are happy to be able to help you quickly and competently with our expertise in wound healing."